Thanks to the Internet and advanced technology, working with clients across multiple time zones has become a reality for remote workers. In the previous post, we’ve shared how we communicate with clients who live in different places. Today, we’ll talk about another similar topic, the influence of time difference on our cooperating with clients in foreign countries. More importantly, we’ll show you how AIMIR demonstrates flexibility in making use of this advantage.
Below is a form showing the time difference between AIMIR and our clients locating in different regions.
|North American||12-16 hours|
|South American||11-12 hours|
Globalization has made it possible to do business worldwide, but this is also a challenge of dealing with clients who are not in the same time zones.
When the time difference is between 1 and 6 hours, that is half a day away. In such situation, we will make full use of the morning hours of clients’ and the afternoon time of ours. This allows a high frequency of online communication as well as overlapping business hours. In particular, 11-16 hours of time difference could compromise timely exchanges and business opportunities, which clients in related location mostly worry about. And that will be the focus of the subsequent analyses, along with two specific cases.
When the schedule is not tight, plus sufficient time for production: We will follow the normal procedures of both sides as usual: first, we will start working on the rendering and send the updated the drafts for checking. There will be several rounds of back and forth on the draft. After receiving the comments, AIMIR will make adjustments accordingly and ask for clients’ confirmation when the draft meets their requirements. Finally, we complete the final delivery.
When Delivery is in urgent need: Every now and then AIMIR will receive an urgent task requiring completed drawings in 24 to 48 hours. The time difference made it difficult for timely communication for both sides as bedtime meets worktime. However, it is precisely this type of project that truly reflects the advantages of time difference. Now, let’s see how the project runs efficiently and continuously 24 hours a day inside AIMIR.
Firstly, after receiving the completed documents and comments from clients, AIMIR will sort out the details and start production. The time when clients drown in sweet dreams is exactly the working hours of AIMIR. During this time, AIMIR will finish updating drafts and send them over to clients before they go to work. They can have plenty of time for discussion among their team or with clients and offer feedback in their working hours while AIMIR is in bedtime. When we back to the office the next day morning, we can handle the feedback right away. If there’re any questions, we would inform the clients immediately. But if the question has no major influence on the progress of modification, we usually prioritize further production and try not to disturb the clients too much in their off-work time.
In a word, our goal is to ensure a normal timetable for both sides. We provide 24-hour support for the project by making full use of the alternating “time difference” to work in two-way shifts. Furthermore, we will flexibly arrange the staff to work overtime according to the emergency of the project. This is also to save time as well as to guarantee enough rest for our clients so that they can engage themselves in the design with abundant energy the next day.
We at AIMIR always keep a customer-utmost mindset and are ready to sacrifice for your best comfort and ease to make sure your project is running smoothly. If you have any questions, please feel free to contact us for more information.